Image credit: Heather Hornbeak
Preparing for your Visit
Before the visit:
During the visit:
Telehealth Visits:
- Complete MilkNotes intake. Completing this intake, including consent to care is required prior to our appointment. .
- Clients confirmed with The Lactation Network and self pay clients do NOT need to upload insurance information to MilkNotes.
- Aetna clients please upload a picture of your insurance card to MilkNotes.
- If there is anywhere in particular I should park at your home or any codes needed to access an apartment or gated complex please let me know before to the appointment.
- I am happy to mask if requested, just email me!
- It will be helpful to have babe's feeding and diaper history for the last 24 hours available, as well as weight history including birth weight, discharge weight and current weight. (Don't stress if you don't have every number!)
- Please take a minute to prepare any questions you would like to discuss during the visit.
- Do not worry about cleaning up for me, I am only there to work with you and baby! I promise I do not notice dust bunnies or dishes.
During the visit:
- I need a flat level surface for my scale and access to a sink to wash my hands.
- Please have baby in just a clean dry diaper to be weighed.
- To allow you and baby to get my full attention, please try to keep distractions like television, loud music to a minimum.
- Calm and quiet pets are fine, however if you have an extra energetic or protective pet it's best to put them up before I arrive.
- Having a quiet show or books for siblings to be occupied with will also help us to utilize the time during our visit.
- We will always weigh baby during our visit, and I will leave a written summary of the plan and what we discussed during the appointment.
- More questions? Contact me and I am happy to discuss more details of preparing for your visit.
Telehealth Visits:
- The platform for the appointment is contained within MilkNotes, called VideoCare. You will login to your MilkNotes account and click VideoCare. The visit will open in another window, follow the prompts to enter the "room".